Information Questions

FREQUENTLY ASKED QUESTIONS

We address common inquiries to ensure a seamless experience.

Will I receive the same product that I see in the picture?

Yes, our bouquets are handcrafted to match the images closely, using the freshest available flowers. Variations may occur due to seasonal availability, but we maintain high standards of quality and composition.

Where can I view my sales receipt?

Upon completing your purchase, a digital receipt is emailed to you. You can also access it through your account on our website for easy reference.

How can I return an item?

If you are not satisfied, contact us within 24 hours of delivery. We offer returns or replacements for damaged items, subject to our policy terms.

Will you restock items indicated as “out of stock?”

We regularly update our inventory based on seasonal supplies. Sign up for notifications to be alerted when out-of-stock items become available.

Where can I ship my order?

We ship nationwide within the UK, with options for international delivery upon request. Delivery times vary by location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS